We inspect every item extremely well before shipment to ensure your item is shipped in EXCELLENT CONDITION!!! If an item is received broken, you must contact us within 2 days of receiving the item. For insurance purposes we must have pictures of the broken merchandise. Once you have completed the steps we will send out a replacement crown. If you would like to receive a cash refund, we will honor the request, MINUS SHIPPING CHARGES. You are responsible for shipping damaged items back to us.
We provide tracking on all shipments and $50 insurance. If you would like to purchase additional insurance please contact us before paying.
No cash refunds on deposits for special order crowns.
We will accept returns 7 days after the date received. A 25% restocking fee will be added, and you will be responsible for return shipping, priority. The refund issued will reflect the 25% restocking fee. Please, to avoid confusion contact us prior to returning ANY ITEMS!
RETURN ITEMS MUST BE IN THE ORIGINAL PACKAGING.....NO EXCEPTIONS!!!!!!!